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Provides timely upward reporting of NAS events and quickly assesses and acts to restore services with minimal impact to the NAS. Provides day-to-day tactical management of infrastructure services, remote management of NAS services/systems, and restoration and coordination activities to maintain critical NAS operations.Assists in coordinating system performance with internal and external users to maximize airspace efficiency. Monitors and controls NAS performance and maintenance for approximately one third of the United States.
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Has full responsibility for overall administrative, technical, and operational direction of the assigned workforce consisting of ATSSs and support staff involved in providing critical National Airspace System (NAS) services to enroute and terminal air traffic control, commercial airlines, general aviation aircraft, in support of both U.S. Manages a team that provides 24/7 operational support with rotating shifts.Serves as a Supervisory Airway Transportation Systems Specialist, with full management responsibility for one of three sub-teams within an Operational Control Center under the National Operations Group, NAS Security and Enterprise Operations.
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